Enterprise Web Services
Web Support
EWS Web Support seeks to assist clients in creating or rebuilding websites. To request assistance in planning or editing a departmental or instructional program website, please use the online form located here. EWS is not available for personal websites. We encourage you to seek training and guidance from the CTL. The CTL calendar contains available workshops and training sessions.
We have provided information on the following topics:
- Website Organization, Navigation & Best Practices
- MCC Website Guidelines & Standards
- MCC Web Styleguide
- Redirects or "Shortcuts" for an easier to remember URL
- Service Email Accounts
- RSS Feeds
- Using Contribute
- Seeing the changes - Reload the page
- Online Surveys or Voting
- Database and Information Collection
While you are working with us we will guide you step by step through the design or redesign process. The steps below are a basic overview of our approach to webdesign.
step 1: Clarify the Goals for Your Site:
During our initial meeting and planning stage we will look at the navigation, readability, and accessibility of your current site. We will ask you how you would like to improve the site. We can also analyze your site traffic to determine what your visitors are looking for and how they currently use your site.
step 2: Organize Your Navigation:
Our staff will examine your content from your audience's perspective and help you develop the most logical navigational structure.
step 3: Enhance Your Content:
Some sites are informational, some are persuasive, and others are a combination of the two. We can examine your audience to determine the right balance for your site and we can assist you to edit content with this balance in mind.
step 4: Make Your Project More Manageable:
We can help you keep the project on task by breaking the work into smaller, manageable activities. This will help you avoid typical pitfalls and allow us to develop your site as efficiently as possible. If you have a deadline for the project please let us know during the initial meeting.
step 5: Develop a Design:
EWS will use your input and themes from any of your existing brochures to create the design that best represents your group. Your site will be most successful if you take a "big picture" approach to webdesign. Remember that small details like colors can be changed. You can evaluate the effectiveness of your design by asking yourself the following questions:
- Does this design best represent the public image of my group?
- Has this site been designed in a way that allows my office to use the site for most, if not all, marketing efforts?
- Will this design handle future changes to the site?
- Is there any current print material that needs to reflect the webpage design (or vice versa)?
Throughout the Project:
There are many other things we do along the way to improve your website and make the site design process easier for you. Here are a few examples:
- Empower you, the maintainer of your site: Throughout development, our staff will encourage you to learn basic web-editing practices so that your site can remain up-to-date and accessible long after your work with us is complete.
- Add special features: EWS can also create online surveys, interactive forms, database applications, and much, much more. These elements can be developed with assistance from the Center for Teaching and Learning (CTL) or the Student Technology Assistant program (STA) and may require some specialized knowledge for you to maintain.
- Make your site accessible to all users: Your site should contain built-in features for persons with disabilities as well as code that formats your Web pages for printing.
Your web support staff includes:
- Jon Baney, Enterprise Application Designer & Manager of EWS 480-461-7283
- Trisha Brazda, Web Technician III 480-461-7491
- Bonny Smith, Web Technician, [1/2 time]
- Steve Merrill, Web Technician II 480-461-7282
Please contact Enterprise Web Services for comments or corrections email phone: 480-461-7491 or 480-461-7283
