Department Policies

Closed Classes
Students seeking entrance to a closed class must speak with the instructor. The Department Chair, Chuy Carreon, will handle any problems concerning an administrative error.

Student Grievance Process
The complaint form is attached to the following letter and can be picked up in the Math Department.

A student who feels that he/she has been treated unfairly or unjustly by a faculty member (full-time or part-time) with regard to an academic process such as grading, testing, or assignments, should discuss the issue first with the faculty member involved. This conference should be requested by the student within fifteen (15) working days from the time the student knew or reasonably should have known about the unfair or unjust treatment.

If, within ten (10) working days of the request for the conference with the faculty member, the problem is not resolved or the faculty member has been unable to meet with the student, the student may continue the process by filing a written complaint with the Department/Division Chairperson and appropriate administrative officer at the college/center. This written complaint must be filed within ten (10) working days following the previous deadline. The written complaint will be given to the faculty member five (5) days before any official meetings are convened.

Upon receipt of a written complaint, the Department/Division Chairperson or appropriate college administrative officer will work with the parties in an attempt to resolve the conflict. Every attempt will be made to maintain confidentiality during this process.

A faculty member will be required to respond to a complaint which is not in writing and which, when appropriate, did not have specific documentation including dates, times, materials, etc. The written complaint will be made available to the faculty member.

If the grievance is not resolved at this level within ten (10) working days, the student should forward to the Dean of Instruction or appropriate college/center administrative office, a copy of the original written complaint with an explanation regarding action taken at the prior level. The Dean of Instruction or appropriate college/center administrative office will meet with the student, faculty member, and Department/Division Chair and attempt to resolve the issues. This level will be the final steps in any grievance process regarding grades.

If the grievance, other than those concerning grades, is not resolved by the Dean of Instruction or the appropriate college/center administrative officer, it may be forwarded in writing by the student to the college president for final resolution. The college president or designee will expedite a timely examination of the issues and will issue a final written determination in the grievance process.

Prerequisites
The department requires that all prerequisites be completed before a student is allowed to enroll for a class. If a student is transferring from another school and is unsure which course to enroll for, please make an appointment with Chuy Carreon.