COM 263
ELEMENTS OF INTERCULTURAL COMMUNICATION
Nature of Culture
Definition and Elements
Examples of Cultural Differences
Examples of Cultural Similarities
Aspects of Learned Behaviors
Impact of Culture on Personality
Cultural Self-Awareness
Foreign and Domestic Cultures
Nature of the Communication Process
Definition and Elements
Potential Barriers
Responsibilities of Communicators
Models of Communication
Sender/Receiver Skills
Feedback and Responsiveness
Relationship of Culture and Communication
Relationship Elements and Process
Impact of Each upon the Other
Models of Communication and Culture
Intercultural Communication
Interracial Communication
International Communication
Impact on Interpersonal, Group, and Public Communication
Nature of Perception
Definition and Elements of the Process Across Contexts
Blocks to Perception
Individual Differences
Perceptual Problems Across Cultures
Dealing with Similarities and Differences
Skills
Strategies
Nature and Impact of Stereotypes
Nature and Impact of Prejudices
Nature and Impact of Discrimination/Racism
Nature and Impact of Ethnocentrism
Skills of Culture Management/Diversity Management
Projection of Attitudes, Behaviors, and Expectations on Others
Socio-Psychological Impact of Culture
How One Learns
How One Thinks and Processes Information for Decisions
Social Organization within a Culture
Customs, Habits, and Mores of a Society
Nature of One's Cultural Image or Characteristics
Motives, Attitudes, and Value Systems of the People
Business and Aspects of Relating at All Levels of an Organization
Interpersonal Relations, Group Work, and Public Management Practices
Language: Verbal Codes of Behavior
Language Differences as a Problem
Language as Reflection of Values, Perception, and Thought Process
Social Meaning in Language Structure
Differences in Translation
Nonverbal Communication: Codes of Behavior
Universal Codes of Behavior
Cultural Differences
Relationship of Verbal and Nonverbal Communication
Skills of Perception Checking
How to Read Cues Across Cultures
How to Project Effective Behaviors Across Cultures
Skills of an Effective Cross-Cultural Communicator
Appreciation and Respect for Other Cultures and Their Differences
Active Listening
Perception Checks
Feedback and Responsiveness
See and Sustain Varieties of Information
Tolerance of Ambiguity in Self, Others, and in Relationships
Anticipate and Manage Problem Areas in Communication
Find Common Ground and Objectives with Someone Whose Values and Preferences are Different
Cope with Stresses of Multicultural Environments
Clarification of Communication
Express Positive Regard for Another
Eye Contact
Posture
Tone of Voice
Display of Interest
Sense of Humor-No Matter What
Culture Conflict and Culture Shock
Definition and Elements
Steps and Process
Elements of Role Fatigue
Preparation for Cultural Immersion
Reverse Culture Shock and Reentry to Home Culture
Intercultural Issues and Problems
Problems and Issues
Ethical Issues and Considerations
Future Prospects/Impact on Life and Job Market
Research Trends in the Future
Barriers/Strategies to Overcome Them
Training Issues and Develoment of Cross-Cultural Training
Impacts/Need For Intercultural Study
Tourism
Educational and Cultural Exchange
International Business Relations
International Relations and Conflict Resolution
Communication in a Changing World of Media and Technology
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