Frequently Asked Questions:

1. What's going on?
2. Why?
3. Who's doing this redesign?
4. What is the Web Oversight Committee?
5. Who is on the Web Oversight Committee?
6. How were the members of this committee selected?
7. To whom does the committee report?
8. Who will have the final "say" on the redesign/look of the MCC website?
9. Will the makeup of the Oversight Committee remain the same as the process moves forward?
10. Will department websites need to be changed?
11. Does this mean that all the pages on the site will have to look alike?
12. Will the Committee censor our content?
13. How will problems be fixed? Will the Committee make the required changes?
14. Will the sites for all the campuses and college programs have to conform to the new standards?
15. How will faculty/employee personal websites be affected?
16. I am interested in posting a news item, event, or announcement on the MCC web. How do I do this?
17. Can anyone attend a Web Oversight Committee meeting?
18. If I find an error or need make an edit to an existing page, whom can I notify?
19. What if I find errors on another website – what then?
20. How do I request a department redesign for our current site?
21. If I have any questions, whom can I ask?

1. What’s going on?

   A complete overhaul of the MCC website.

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2. Why?

   The MCC website comprises hundreds of mini-sites designed with little or no thought as to how they connect to each other and to the site as a whole. As a result, the site is difficult to navigate. Links among most publicly accessible pages do not conform to commonly accepted best practices in webpage design.

   Some content is out-of-date or incorrect.

   Some content may not comply with copyright laws.

   Some content may not comply with Maricopa District and/or ADA standards.

   Many essential college services that could be rendered effectively on the web still depend on shuffling expensive printed forms.

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3. Who’s doing this redesign?

   Initially, the Web Oversight Committee is working with an independent design firm to give the top-level-pages a new look and to assist in the development of graphics and navigation standards for the site as a whole. The Web Oversight Committee will then guide MCC’s web designers and technicians to solve the problems listed above and to maintain the integrity of the MCC site.

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4. What is the Web Oversight Committee?

   The MCC administration created the Web Oversight Committee to:

   1. Implement graphics and navigation standards based on commonly accepted best practices in web site design.
   2. Determine the content of the website’s top-level pages.
   3. Monitor the content of all publicly accessible pages to insure currency, accuracy, and compliance with Maricopa District policies.
   4. Assist the Information Technology staff to innovate new web-based services.

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5. Who is on the Web Oversight Committee?

   In a spirit of shared governance, the committee membership consists of employees from faculty (4), Institutional Advancement (2), Student Services (2), Enterprise Web Services (2), Center for Teaching and Learning (1), Information Technology Services (1), and Students (1).

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6. How were the members of this committee selected?

   In the spring of 2004, the President and the Vice President of Instruction, asked the Director of Institutional Advancement to form a committee representing many sectors of the college to recommend changes to the MCC website. The committee worked through the summer and the early fall before making comprehensive recommendations, which the President and the Vice President of Instruction accepted in December 2004. Among those recommendations was the formation of the Web Oversight Committee. The Vice President of Instruction then appointed the members, most of whom were part of the original web study committee.

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7. To whom does the committee report?

   The Web Oversight Committee reports directly to the Vice President of Instruction.

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8. Who will have the final “say” on the redesign/look of the MCC website?

   The Web Oversight Committee will have final “say”.

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9. Will the makeup of the Oversight Committee remain the same as the process moves forward?

   No, for information on how the committee membership will be changing, see the bylaws. You will need the Acrobat reader to download, read and/or print this document. That free plugin is available from the TSS website.

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10. Will department websites need to be changed?

    Yes, but only where needed to bring the sites into compliance with the new design and navigation standards.

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11. Does this mean that all the pages on the site will have to look alike?

    No, but how the pages link to each other and to the website as a whole must be standardized for the sake of everyone who uses the site. Again, the goal of the redesign is to enable all users of the MCC website to navigate the site easily and effectively.

12. Will the Committee censor our content?

    The committee may review content to help eliminate out-of-date and inaccurate information, and enforce compliance with graphics and navigation standards for all publicly accessible pages. The committee will also monitor compliance with Maricopa District policies.

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13. How will problems be fixed? Will the Web Oversight Committee make the required changes?

    The committee will have an on-going review of all publicly accessible pages that may need to be brought into compliance. The committee will contact the appropriate person responsible for that page and explain the changes that need to be made. The committee will not make any changes to anyone’s webpage.

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14. Will the sites for all the campuses and college programs have to conform to the new standards?

    All publicly accessible pages linked to the college website must conform to the new standards.

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15. How will faculty/employee personal websites be affected?

    Personal websites will not be affected except in cases that violate District policies.

    Go here for a statement of the district's policies: http://www.dist.maricopa.edu/legal/it/trs.htm

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16. I am interested in posting a news item, event, or announcement on the MCC website, how can I do this?

    Requests for announcements are made through the Institutional Advancement (IA) department. IA reviews the specific news item/event/announcement and determines if it meets the necessary criteria as listed below:

    Homepage announcements:

    1. News: will include links to news releases.

    2. Events: will only include events open to the public. There will be five listings at a time with links to the events calendar. Requests will be made through Institutional Advancement and will be posted in the order they are received. Events will stay posted for at least 48 hours. IA to suggest other criteria as the process moves forward.

    3. Announcements: Miscellaneous announcements will be posted on the left side under the “Getting Started” and “Express Registration” buttons.

    The request, if it meets the above criteria, is then forwarded to the WOC for posting by Enterprise Web Services.

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17. Can anyone attend a Web Oversight Committee meeting?

    Yes, anyone can attend (as a non-voting guest), but should contact and arrange a meeting with the Chair of the committee.

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18. If I find an error or need make an edit to an existing page, whom can I notify?

    Please use the "Webedit Form" here: http://everest.mc.maricopa.edu/workrequest/workrequest.mxml

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19. What if I find errors on another website – what then?

    Please use the “Webedit Form” as above. http://everest.mc.maricopa.edu/workrequest/workrequest.mxml The Department or office to which the website belongs will be notified that there are errors on their website. A courtesy of 72 hours will be given to allow the department time respond and/or make the needed changes. If the department does not respond, the erroneous page(s) may be temporarily blocked from public access until the corrections are made.

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20. How do I request a department redesign for our current site?

    Please use the “Webedit Form” as above. http://everest.mc.maricopa.edu/workrequest/workrequest.mxml

    You can also review the information on the Enterprise Web Services website located here: http://web.mc.maricopa.edu/employees/websupport/

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21. If I have any questions, whom can I ask?

    Please contact any member of the Web Oversight Committee, or send an email to the committee chair.

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Please feel free to contact The Web Oversight Committee with comments, questions, or concerns regarding this process. You may contact the Committee by email here: webcommittee@mcmail.maricopa.edu