ITS Services Include:

Desktop Support Services

Desktop Support Services seeks to provide equal and competent assistance and support to all students, faculty, and staff of Mesa Community College regardless of ethnicity, cultural background or religious affiliation. We are primed to share in the successful and productive support of our diverse college-wide electronic community.   Contact Desktop Support Services.

Network Services

Network Services provides a necessary liaison between faculty, staff, and students to the MCC network infrastructure in order to fully support access to both wired and wireless resources including voice over IP and streaming video.   Contact Network Services.

• Map of Wireless Hotspots
• Network Infrastructure

Enterprise Systems and Software Development

ESSD is dedicated to architecting solutions that are secure, scalable, documented, and standards based. Using these attributes, our solutions are cost effective in both the short term through rapid development, and in the long term through ease of maintenance. ESSD is also responsible for the development, installation, testing, administration, and documentation of enterprise server software, including operating systems, shared components, networking, server hardware, and application level protocols.   Contact ESSD.

Server Team

From instructional applications such as WebBoard, to student services applications such as the Electronic Document Management System, to college-wide services such as departmental file sharing, the Server Team is dedicated to ensuring some of MCC’s most essential applications and services are working for you.   Contact the Server Team.

Technology Support Services

Technology Support Services serves as the first point of contact for all technology related issues for Mesa Community College. Technology Support Services strives to provide quality customer service support online, on the telephone, and in person. Technology Support Services is committed to issue resolution in a timely and courteous manner.  Contact Technology Support Services.

Voice over IP (VOIP) Services

Voice over IP Telephony is the technology for transmitting voice communications over a network using open-standards-based IP.

Enabled by Cisco AVVID (Architeture for Voice, Video and Integrated Data), Cisco IP Telephony solutions use a single network infrastructure for the transmission of data, voice, and video traffic, delivering the business benefits of a converged network (increased productivity, greater business flexibility, and reduced operational costs) to the campus community.   Contact VoIP Services.

View detailed information about services, polices, and procedures related to Information Technology Services & Technology Support Services.