Call Detail Records

Call Detail Records provides a browsing and reporting layer over the Cisco CallManager CDR database. Phones can be grouped in a tree of organizational units, then reports can be produced over this hierarchy.

• Import the CallManager CDR database in the local database.
• Assign groups of phones to organizational units.
• Calculate Call Costs based on configurable patterns matching.
• Identify the geographical location of the other party according to the area code database.
• Filtering support by category, time and number patterns.
• Reports can be exported to Excel files.
• Define report schedules, and have reports emailed to you automatically and regularly. Filters supported.
• Web interface built upon Microsoft .NET allows the users to manage and browse reports without local installation.
• Wizard based setup and configuration.