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A Relationship for Our Time?:
Community College Service Learning’s Ties to Civic Engagement
Mary Prentice, Assistant Professor, Educational Management and Development Department, Las Cruces, New
Mexico, New Mexico State University
Abstract
Civic engagement has increasingly become a focus of higher education. One methodology that educators are
using to increase students’ community involvement is service learning. The results of studies investigating this
relationship, however, are mixed. Using a definition of civic engagement that included both political and
community-focused knowledge and activities, this study investigated whether community college students who
participated in service learning scored higher on a post-course civic engagement survey than community
college students who did not. T-test analyses revealed that service learners scored statistically higher on the
post-course survey than non-service learners. Implications for greater service learning faculty involvement are
discussed as an approach to more purposely directing service learning experiences toward the goal of greater
student civic engagement.
Introduction
Much discussion about the future of the nation has centered on the perceived low levels of civic involvement
of college-aged students (Cowan, 1997). Yet statistics from a recent report by the Center for Information and
Research on Civic Learning and Engagement (CIRCLE) reveal that young people who have had some college
are more likely to vote and to volunteer than those with a high school diploma (Lopez & Elrod, 2005).
Putnam (1996), in his investigation of what he believed to be the disappearance of civic participation, found
that “education is by far the strongest correlate…of civic engagement in all its forms…” (Education Deepens
the Mystery section, para. 15). While the aim of American higher education has not always been to foster
citizenship in students, the 20th century increasingly brought the focus of post-secondary education to this goal
with educational reformers such as the University of Chicago’s John Dewey and William Rainey Harper
championing the idea of the American university as the expected deliverer of democracy (Benson & Harkavy,
2002). It is within this context of statistical findings and historical precedence that politicians and commentators
have turned to higher education for a solution to the decline in youth civic engagement.
While the focus on developing good citizens has been a secondary goal to fostering academic learning in
students, post-secondary educators have also become interested in increasing both the academic learning and
the connection to community for their students. One method that educators have turned to in order to achieve
both goals is service learning. Since its inception, service learning has primarily been used to increase academic
learning through its practical, experiential methodology. Over the last 20 years, service learning has also
increasingly been used to foster students’ civic commitment to community. Yet, when studied, the results are
mixed about whether a connection exists between service learning and greater civic awareness and involvement.
Kirlin (2002) believed that service learning generates positive attitudes toward being involved in one’s
community, but that it does not, on its own, foster the civic skills needed for students to translate their new
attitudes into civic behaviors. Walker (2000) thought that “educators cannot simply assume that service
contributes to political engagement” (p. 647). Cowan (1997) concluded that “service leads to service, not to
politics” (Lesson 2 heading). Campbell (2000), on the other hand, believed that one way to reverse the decline
in civic engagement is to involve high school students in service learning programs so that their social capital
increases and thus their civic engagement increases. Owen (2000) linked political socialization of children and
adolescents with service learning programs and concluded that “service learning can be effective in fostering
politicization” (Introduction, para. 6). Hunter and Brisbin (2000), in their study of higher education students’
service learning involvement, concluded that “service apparently has some value for increasing political
knowledge and fostering civic responsibility” (p. 626). Finally, Ahmad-Llewellyn (2003) boldly concluded
that “…service learning gives students a sense of competency, enhances personal growth, and instills
citizenship in a way that no other program can” (p. 62).
In reviewing the research that has been done on service learning and civic engagement, conclusions are tenuous
because there are two inconsistencies among the studies. First, the conclusions have been drawn from research
on both service learning at the secondary level and on service learning at the post-secondary level.
Connections that may exist at one academic level may not be present, or may be differently present at another.
Second, among these studies there is a lack of a consistent definition of civic engagement. Some studies focus
just on service learning’s relationship to increased political involvement, while others include both political and
community involvement as the definition of civic engagement, but only look at participation levels and types
without considering gains in knowledge about politics or community needs. If civic engagement were
consistently defined as including knowledge and activity in both politics and community involvement, then
perhaps a clearer connection would emerge. With these ideas, I set out to investigate the possible relationship
between service learning and civic engagement in community college students.
Methodology
Survey Construction
As the project evaluator for the American Association of Community College’s (AACC) 2003-2006
Broadening Horizons through Service Learning grant, I developed a 27 item pre-course civic
engagement survey and a 34 item post-course civic engagement survey to assess community college students’
knowledge of and commitment to civic engagement after having participated in service learning. The first 27
items were identical in each survey. The content of these items involved various aspects of the students’ civic
engagement knowledge and behaviors. The additional seven items on the post-course survey were focused
entirely on the service learning experience. The pre- and post-test design was important so that I could
compare students at the beginning of a semester or quarter, before anyone had participated in service learning,
to see whether they were different in their civic engagement levels before experiencing service learning. If they
were dissimilar at the beginning, then any differences that I might find between the two groups in their
responses on the post-course survey could be less attributable to service learning than if they were similar.
If, however, the two groups were similar at the beginning, and then different after one group had participated
in service learning, then conclusions about the influence of service learning would be less equivocal.
The foundation of my conceptualization of civic engagement comes from Gottlieb and Robinson (2002), who
defined civic responsibility as the “active participation in the public life of a community in an informed,
committed, and constructive manner, with a focus on the common good” (p. 16). To create the survey, I used
other civic engagement surveys and a review of literature to construct a set of questions that reflected Gottlieb
and Robinson’s broad definition of civic engagement while being short enough for students to complete in 10
to 15 minutes of class time.
Pilot Study
Once the survey was created, Gail Robinson, Manager of Service Learning at AACC, and I piloted the survey
in the spring semester of 2003 by asking the 36 service learning directors who had been recipients of previous
AACC service learning grants to administer the surveys to students who were participating in service learning
and students who were not. Fourteen directors agreed to help with the pilot survey. I received the surveys at
the end of the spring term and after analyzing the data, made slight changes to the wording of survey
questions.
2004-2005 Study
Beginning in the fall 2004 semester or quarter, each of the eight service learning directors who were selected
for participation in the current AACC grant were required to administer the pre-course and post-course civic
engagement surveys to at least two classes in which service learning was offered or required and two classes
in which service learning was not offered. The 36 service learning directors from previous grants were also
encouraged to participate. The results presented here are based on the data from the fall 2004-spring 2005
academic year. By the end of the spring 2005 semester or quarter, I had received 107 matched pre- and
post-course surveys completed by students who participated in service learning and 59 matched pre- and
post-course surveys completed by students who did not participate in service learning. The surveys represent
six colleges: two colleges from the previous grant periods, and four colleges from the current grant. All current
grant recipients sent in surveys, but only four colleges sent pre- and post-course surveys that could be
matched in that the students who took the pre-course survey used the same survey identifier number when
completing their post-course survey.
Results
Demographics
On the surveys, students were asked about their age, enrollment status (full-time or part-time), employment
status (full-time, part-time, no employment), whether they were a caretaker for one or more family members,
and how often they had done volunteer work over the past 12 months. Service learners were typically less
than 25 years old (71%), full-time students (80%), and part-time workers (61%). Non-service learners were
also typically less than 25 years old (78%), full-time students (73%), and part-time workers (44%). Both
groups were identical in caretaking responsibilities (73% of each group reported that they had no such
responsibility), but students who would soon participate in service learning reported a slightly higher amount
of volunteer activity within the previous 12 months (13% reported regularly volunteering and 55% reported
volunteering once in a while) than did non-service learning students (8% reported regularly volunteering and
46% reported volunteering once in awhile).
Inferential Analyses
Pre-course survey comparison
Based on these slight differences in volunteer behavior, I compared the two group’s responses to the
pre-course civic engagement survey questions to see if these groups were already different in civic knowledge
and behavior before the semester’s service learning began. Using a t-test, I found that there was no statistically
significant difference, t(164) = 0.39, p = .70 (two-tailed), a
= .05, in civic engagement scores between
students who were about to participate in service learning (N = 107, M = 6.07,
SD = 3.15) and non-service
learners (N = 59, M = 5.88, SD = 2.79).
Pre-course and post-course survey comparisons
To test the hypothesis that service learners would have increased scores on the post-course civic engagement
survey and non-service learners would have little or no increase in post-course survey scores, I conducted two
t-test analyses. The first t-test, comparing the non-service learners’ pre-course civic engagement scores
(N = 59, M = 5.88, SD = 2.79) to the post-course civic engagement scores
(N = 59, M = 5.83, SD = 3.50)
revealed no statistically significant difference, t(58) = 0.13, p = .05 (one-tailed),
a
= .05, between pre- and post-course survey scores. The second t-test, comparing the
service learners’ pre-course civic engagement scores (N = 107, M = 6.07, SD
= 3.15) to their post-course civic engagement scores (N = 107,
M = 6.82, SD = 3.43) however, did reveal a statistically significant difference, t(106) = -2.42,
p = .01
(one-tailed), a
= .05, between pre- and post-course survey scores.
Discussion
The statistical analyses of the civic engagement surveys indicated that there may indeed be a relationship
between service learning participation and civic engagement. My hypothesis that service learners would
have increased post-course civic engagement scores while non-service learners would have little or no such
increase was supported by the data from this study. While this is encouraging, I am tentative in my enthusiasm
as I continue gathering surveys from the fall 2005-spring 2006 academic year. More data from more students
at more community colleges will help illuminate whether or not the findings from this study are indeed revealing
a consistent relationship between service learning and civic engagement.
Having said that, it is encouraging that when an expanded definition of civic engagement is used in assessing the
possible impact of service learning participation, community college students who participate in this pedagogy
appear to show an increase in engagement. What is still unknown, however, is whether this increase will
translate into sustained community involvement after the service learning experience has ended and the student
has achieved his or her post-secondary goals. We also do not know what type of involvement this will be.
Some researchers claim that participation in service learning may generate greater numbers of future volunteers,
but not politically involved citizens (Van Benschoten, 2000; Walker, 2000). Here is one area where
community college educators that use service learning may be able to directly address. Battistoni (1997)
spoke to this in his distinction between service learning projects that are philanthropically focused and service
learning projects that are civically focused. He believed that the former is based on charity and altruism where
those who are more well-off help those who are less well-off, while not recognizing or acknowledging that
those they are helping are also part of the community. While the motivations of philanthropic service learning
are positive, Battistoni believed that this model fails to focus on the needs of the larger society. Service learning
with a civic foundation, on the other hand, “emphasizes mutual responsibility and the interdependence of rights
and responsibilities, and it focuses not on altruism but on enlightened self-interest” (The Ethics of Service
section, para. 7). He believed that to increase community involvement and political engagement, educators
should purposefully structure service learning experiences so that they foster the skills and knowledge needed
for students to initially see and then subsequently become involved in their community, both through
volunteerism and politics. For students to be able to do this, Battistoni believed that they first need to develop
intellectual understanding so that students can “examine the world and understand facts, in order to reach
conclusions” (Intellectual Understanding section, para. 15). Educators can structure service learning
experiences that foster such critical thinking by purposefully requiring students to examine and critique
theories through the actual experiences in the messy world that service learning activities reveal. The other
necessary component for a civically-oriented service learning program is the development in students of civic
attitudes and participation skills (Battistoni). These would include communication skills such as persuasive
speaking and writing abilities so that students will be able to “communicate and deliberate in the public
arena” (Civic Skills and Attitudes section, para. 20), as well as listening skills so that students can understand
the perspectives of other community members and understand ways to compromise when conflicts arise.
Battistoni suggested that the reflection component of service learning provides an excellent vehicle for students
to have the opportunity to develop these skills.
In all the areas that Battistoni (1997) suggests are necessary to turn service learning into civically-focused
service learning, service learning faculty members are again intrinsic to the development of rich, complex
reflective activities where students would be allowed to practice engaging in the difficult skills of respectful
discourse and disagreement. If service learning becomes a proven vehicle for student changes in areas other
than in the amount of academic content learned, then it will be service learning faculty who will be the catalyst
for these changes by being purposeful about demonstrating the creative flexibility of this pedagogy. Hopefully,
even with such tentative results as produced by this study, service learning educators will be encouraged that
a relationship between service learning and civic engagement may exist and claim their role in strengthening
this relationship.
Conclusion
Deepening students’ understanding of the need to be involved in their communities seems to be an achievable
goal of service learning. If civic engagement could be viewed as a developmental process, not unlike other
forms of learning, then the role that service learning can play in furthering this development could be even more
significant. As Morton and Enos (2002) described, students must first be aware of an issue before they can
act on that issue. If service learning were to be viewed as a developmental catalyst for civic engagement, then
service learning placements and reflection activities could be deliberately structured to impact students
wherever they fall on the continuum. Now that service learning has been used in all levels of education and in a
multitude of programs and settings, it is beginning to appear that perhaps we have just begun to scratch the
surface of what this methodology has to offer. What is left to educators to do, then, is to move beyond using
broad strokes to define and design service learning experiences as broadly increasing academic learning and
civic awareness (Ahmad-Llewellyn, 2003; Allen, 2003 ) and into exploring the nuances and subtleties of what
this methodology might accomplish when we focus the methodological design on meeting students at their level
of community awareness, purposefully connecting them more deeply with their community, and through this,
helping them move up the continuum to greater civic engagement.
References
Ahmad-Llewellyn, S. (2003). From knowledge, to service, to citizenship. Phi Delta
Kappan, 62(1), 62.
Allen, R. (2003). The democratic aims of service learning. Educational Leadership, 60,
51-54.
Battistoni, R. M. (1997). Service learning and democratic citizenship. Theory into
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Benson, L., & Harkavy, I. (2002). Democratization over commodification! An action-
oriented strategy to overcome the contradictory legacy of American Higher Education.
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Campbell, D. E. (2000). Social capital and service learning. PS: Political Science and
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Cowan, J. J. (1997). The war against apathy: Four lessons from the front lines of youth
advocacy. National Civic Review, 86, 193-202. Retrieved March 3, 2003, from
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Gottlieb, K. & Robinson, G. (eds.). (2002). A practical guide for integrating civic
responsibility into the curriculum. Washington, DC: Community College Press.
Hunter, S. & Brisbin, R. A., Jr. (2000). The impact of service learning on democratic and
civic values. PS: Political Science and Politics, 33(3), 623-626.
Kirlin, M. (2002). Civic skill building: The missing component in service programs?. PS:
Political Science and Politics, 35, 571-575.
Lopez, M. H., & Elrod, B. A. (November, 2005). College attendance and civic
engagement among 18-25 year olds. Retrieved December 15, 2005, from
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Morton, K., & Enos, S. (2002). Building deeper civic relationships and new and
improved citizens. The Journal of Public Affairs, 6(Suppl. 1), 83-102.
Owen, D. (2000). Service learning and political socialization. PS: Political Science
and Politics, 33, 638-640.
Putnam, R. D. (1996). The strange disappearance of civic America. American Prospect,
24, 34-48. Retrieved March 3, 2003, from WilsonSelectPlus database.
Van Benschoten, E. (2000). Youth-led civic organizing: Countering perceptions of
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About the Author:
Mary Prentice has been involved in service learning for almost 15 years. Currently she is an assistant
professor in the Educational Leadership Doctoral Program at New Mexico State University and serves as program
evaluator for the American Association of Community Colleges’ Broadening Horizons through Service Learning
grant. Before coming to NMSU, she was Dean of Social Sciences at Illinois Valley Community college, where she
helped to implement a coordinated service learning program. She began her work in community colleges at
Albuquerque TVI Community College as a psychology faculty member. It was through this work that she first began
offering service learning opportunities to her students. During her last three years at TVI, she also served as the service
learning faculty coordinator for the program. You can reach Dr. Prentice at: Mary Prentice, Assistant Professor,
Educational Management and Development, Department, P. O. Box 30001, MSC 3N, Las Cruces, New Mexico,
88003-8001, New Mexico State University, mprentic@nmsu.edu, 505-646-2962
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