• A history of progressively responsible leadership in higher education;
• A comprehensive understanding of higher education and community colleges in particular;
• Twelve years of experience in an urban community college campus;
• Thirty years of extensive civic volunteerism and community activism;
• The ability to create a climate that encourages innovation and creativity in the initiation and implementation of effective student development programs;
• Demonstrated ability in working in a multicultural/multiethnic environment;
• Comprehensive experience in the area of student development and campus life programs;
• Strong planning and problem-solving ability;
• Ability to work collaboratively with internal and external communities;
• Strong communication skills; and
• Demonstrated commitment to urban communities.

Higher Education Experience

Monroe Community College, Damon City Campus, Rochester, NY. June 2003 - Present. Executive Dean

• Manage the daily functions and operations of the campus including staff, grant programs and facilities;
• Oversee DCC Student Services;
• Work collaboratively with the Dean, Student Services, Damon City Campus and Dean, Academic Services, Damon City Campus;
• Development and management the campus budget;
• Select, supervise and evaluate personnel in conjunction with the appropriate vice president;
• Supervise and evaluate administrative office support personnel;
• In conjunction with the Vice President, Administrative Services, serves as the campus liaison to contracted entities such as Genesee Management with regard to campus security and housekeeping, and Wilmorite Corporation with regard to facilities;
• Represent the campus with external constituencies such as businesses, the Rochester City School District, community-based organizations, Rochester Police Department and public officials;
• Work collaboratively with external agencies (e.g. YMCA, Rundell Library, Highland Hospital etc.) to ensure that services are delivered in the best interests of the campus and its students;
• Serve as campus liaison to appropriate Brighton campus-based committees and groups;
• Serves as the campus liaison on the development of joint programming with area colleges and universities offering programs in the Damon City Campus facility or its environs; and
• Coordinates college goals and strategic planning initiatives as they relate to the campus.

SUNY Brockport Department of Counselor Education, Brockport, NY. January 2002 - Present. Adjunct Professor

• Teach EDC 626: Organization & Administration of Higher Education

Monroe Community College, Damon City Campus, Rochester, NY. September 2002 -June 2003. Interim Executive Dean/Dean of Students

• Manage the daily functions of the campus including staff and facilities;
• Responsible for development and management of the campus budget;
• In conjunction with the Vice President, Administrative Services, serve as campus liaison with contracted entities such as Genesee Management for campus security and housekeeping and the Wilmorite Corporation with regard to facilities;
• Represent the campus with external constituencies such as businesses, Rochester City School District, community-based organizations, Rochester Police Department, etc.;
• Work collaboratively with external agencies to ensure that services are delivered in the best interest of the campus and its students;
• Serve as the campus liaison to the appropriate Brighton campus-based committees and groups; and
• Coordinate College goals and strategic planning as they relate to the campus.

Monroe Community College, Damon City Campus, Rochester, NY. August 1998 - Present. Dean of Students

• In tandem with senior administration, provide vision and leadership for the Damon City Campus;
• Oversee the Damon City Campus' student service programs (counseling, career planning & placement, student activities, judicial affairs, academic advisement, auxiliary services and health services);
• Provide vision and leadership to the college's efforts to develop a learner-centered campus;
• Maintain considerable interaction with students and their programs;
• Develop and maintain cooperative and consultative working relationships with all segments of the college community and external constituencies; and
• Formulate and oversee Student Services and Campus Center budgets.

Monroe Community College, Damon City Campus, Rochester, NY. October 1992 - August 1998. Assistant Dean/Director of Student Services

• Provided leadership, supervision and day-to-day management of the Student Services Center;
• Managed advisement, registration and orientation programs for new and currently enrolled students;
• Oversaw the Student Center, Damon City Center's campus life component;
• Guided counseling, transfer & placement, pre-admission and financial aid services;
• Developed, reviewed, and managed the Student Services Office budget; and
• Directed the enrollment management component of the Student Services Center including marketing, recruitment, admission, registration, and retention activities.

Monroe Community College, Rochester, NY. September 1987 -September 1992. Assistant Dean of Admissions

• Initiated, developed and managed minority student recruitment programs;
• Assisted with the preparation of the office budget;
• Trained and supervised the Admissions Advisor;
• Monitored acceptance and enrollment rates for each academic program; and
• Interviewed prospective students and offered pre admission advisement and career planning.

Monroe Community College, Rochester, NY. January 1982- August 1987. Assistant Director of Admissions

• Implemented recruitment programs to attract Rochester's student market;
• Assisted in the preparation of college recruitment publications, advertising and direct mail; and
• Provided prospective students with academic advisement, career, transfer and financial aid planning.

SUNY College at Brockport, Educational Opportunity Center, Rochester, N.Y. September 1973 - December 1981. Counselor

• Provided academic advisement, career counseling crisis intervention and personal counseling to educationally and economically disadvantaged students;
• Served as the College Placement/Financial Aid Counselor; and
• Extensively participated in recruitment, testing, pre admission interviewing and registration functions.

SUNY College at Brockport, Cooperative College Center, Rochester, NY. September 1970 - August 1973. Counselor/Recruiter

• Planned and implemented career and college information programs for college preparatory students;
• Developed and set in motion student recruitment programs.
• Provide pre admissions advisement; and
• Assisted in the student registration programs.

Education

• State University of New York at Buffalo, Buffalo, NY. Ph.D.: Higher Education Administration. 2003.
• State University College at Brockport, Brockport, NY. MS: Counselor Education, 1984.
• St. John Fisher College, Rochester, NY. BA: Psychology & Spanish, 1976.

Professional & Community Affiliations

• American College Personnel Association, Member, 1995 - Present
• National Association of Student Personnel Administrators, Member, 1997 - Present
• National Council on Student Development, Member, 1997 -Present
• Council of SUNY Community Colleges Chief Student Affairs Officers, Member, 1997 - Present
• Strategic Review Panel to the Rochester Board of Education, Member, 1998-Present
• Rochester City School District's Hispanic Studies Steering Committee, Member, 1997 - Present
• Rochester Public Library Board of Trustees, President, 1999 -Present
• Ibero-American Action League, Inc. Board of Directors, Chairperson, 1998 - Present
• Rochester Downtown Development Corporation Board of Directors, Member, 2002-Present
• Eugenio Hostos de Maria Charter School Board of Trustees, Member, 2003- Present
• Rochester Rotary Club, Member, 2003- Present
• Action for a Better Community, Inc. Board of Directors, Member, 2003- Present
• City of Rochester's Community Leadership Development Program, Member, 2002 - Present
• Downtown Enhancement District Enhancement Committee, Member, 2002 - Present

Professional Awards

• Distinguished Alumni Award, State University of New York, 2004
• Honorary Member, Sigma Delta Pi National Honor Society of Spanish at Nazareth College, 2001
• Education Award, Hispanic Conference of Western New York State, 2000
• Distinguished Professor Award, Monroe Community College, 1992-1993

Workshops and Presentations

Otero, E. M., Méndez Rizzo, M. (2004, April). Paving the Way for Hispanic/Latino Student Success. Rochester Institute of Technology, Rochester, NY.

Otero, E. M. (2004, March). Communicate: How to influence and engage your public. American Red Cross, Rochester, NY.

Otero, E. M. 2004, February). ) The MCC Brighton and Damon students: A comparative Analysis. MCC Damon City Campus Teaching and Creativity Center, Rochester, NY.

Otero, E. M. (2003, October). Diversity Drives Business Success. Society of Hispanic Professional Engineers, Rochester, NY.

Otero, E. M., Barnes, T. O. (2003, April). The Black and Latino Male in Higher Education: Myth vs. Reality. The Seventh Biannual Tri-State Consortium of Opportunity Programs in Higher Education Conference, Atlantic City, NJ.

Otero, E.M., Miranda-Jurado, M. (2002, July ) Hispanic Women in Higher Education. WXXI Television, Public Broadcasting Council, Rochester, NY.

Otero, E. M. (2002, April). Latino Cultural Citizenship: A New Reality. Eight Annual Conference on Racism. Rochester Institute of Technology, Rochester, NY.

DiPasquale, R., Schule-Williams, K. & Otero, E.M. (2001, April). Best and Worst Practices of Recruitment and Retention for Adult and Continuing Education Students. Rochester Area Colleges Continuing Education Conference. Rochester, NY.

Otero, E. M. (2001, April). Spanish: No longer a foreign language. Nazareth College, Rochester, NY.

Otero, E. M., DeJesus-Reuff, R. (2001, October). Hispanics in Higher Education. Puerto Rican Youth Development Center Annual Hispanic Leadership Conference, Rochester, NY.

Otero, E. M., Ryther, R. & Salvador, S. (2000, December). Civility in the Classroom. Monroe Community College, Rochester, NY.

Duffy, R., Garcia, C., & Otero, E. M. (2000, June). Racial Profiling. Hispanic Conference of Upstate New York, Buffalo, NY.

References Available upon Request