Delivery Policies and Procedures

A variety of equipment is available for delivery to classrooms including video players, slide projectors, stereo systems, computer displays, and other equipment of special formats. Orders can be placed in person or by calling (480) 461-7687. Please place all orders at least 24 hours in advance. Although our inventory is extensive, occasionally all units may be in use. In that case, orders are filled by date, which is why we recommend you notify us in advance. Media Services is not in the policy of placing standing orders for portable classroom equipment. If available, instructors may reserve equipment for up to two weeks at a time, as needed throughout the semester. To ensure that you have the right equipment for your presentation, feel free to contact one of our technicians to discuss your needs.

Equipment Permanently in Classrooms

There is a variety of equipment that is permanently installed or assigned to classrooms, so please check your room before ordering, or contact us directly with inquiries. All classrooms should have Overhead Projectors (for transparencies) and telephones that can be used to control the operation of a VCR from the campus cable broadband system. Please report discrepancies to the Media Center at (480) 461-7687.

The following equipment is available for checkout:

Audio Cassette Players
35mm Carousel Slide Projectors
Flip Charts
LCD Projectors (no computer)
Portable Overhead Projectors

Special Event Set-ups

Often there are guest speakers or large groups that require microphones, sound systems or other special equipment. Technical support is available for these events on request. Please call the Media Center at (480) 461-7687 in advance to discuss your request.

* Off Site Support
The Media Center supports the special one time needs for Red Mountain, Brown and Country Club and the Downtown Center. Please review the following for services at your specific campus:

* Red Mountain Campus
Red Mountain has a comprehensive full Service Media Center providing classroom support and AV equipment checkouts. The Center is open from 7:00am to 10:30pm Monday thru Thursday, & Friday 7:00am to 4:00pm. Contact Red Mountain Media at (480) 654-7705 for all your AV equipment needs.

* Brown and Country Club
The Brown and Country Club site has the following AV equipment:
TV with VCR, LCD projectors with computers, slide projectors and overhead projectors. There is an overhead in every classroom.

* Downtown Center
The Downtown Center has the following AV equipment:
TV with VCR, LCD projectors with computers, slide projectors and overhead projectors.

Equipment Maintenance and Repair

Please report any equipment malfunctions or problems to the Media Center by calling the Media Center at (480) 461-7687 or the help desk at (480) 461-7217. We will respond to equipment failure requests within 48 hours of the reported failure.

Multimedia Installations

Multimedia installation can be requested during the capital budget process. When approved for funding, installation will happen automatically within 30 days of the receipt of the equipment.