Technical Support

Technical support is available to MCC Students through the MCC Help Desk.

Hours: Mon-Friday: 7:00 am -10:00 pm Saturday/Sunday: 12:00 - 5:00 pm

480-461-7217

ITS Help Desk Web Page 

This technical support line can help in the following area:

• Direct dialup to MCC for using the MCC library.
• Help in using your MCC e-mail or class bulletin board..
• Help with downloading software for the English program and setting it up on your computer.
• Helping you with configuring Netscape Mail, and using it to contact your instructor.

This technical support line will NOT:

• Help you with your commercial Internet provider. You must contact your provider's technical support for help with your Internet connection.
• Help you with your English Assignment. Contact your instructor for this information.

The Learning Enhancement Center

A tutoring service to help you understand the software that you are using for your course, how to use your mail and instructional bulletin board, etc. is available through the Learning Enhancement Center. You may call for an appointment and sit down with a tutor one on one to receive any technical help you need to succeed in any distance learning or computer class.

480-461-7678

The Learning Enhancement Center Web Page

The Writing Center

Professional English tutors are available to MCC Students through the MCC Writing Center. You may call for an appointment and sit down with a tutor one on one to receive any help you need in writing your papers. NOTE: Tutoring is available by appointment only; do not just show up for help.

Fall/Spring Hours: Mon-Thurs: 8:00 am -8:00 pm Friday: 8:00 - 4:00 pm

Summer Hours: Mon-Thur: 9:00 am -7:00 pm

480-461-7513

The Writing Center Web Page