| 1. Identify
general characteristics of language and meaning. |
| 2. Identify
ways of processing messages and evaluating their success. |
| 3. Write
coherent sentences and paragraphs, using fundamental writing techniques. |
| 4. Describe
the process of sending and receiving professional quality electronic
mail. |
| 5. Identify
and write business letters for favorable, unfavorable, and persuasive
situations. |
| 6. Identify
and write business memos for favorable, unfavorable, and persuasive
situations. |
| 7. Identify
and state the purpose of the major parts of the inductive organization
for reports. |
| 8. Compose a
report. |
| 9. Plan and
participate in an efficient and effective business meeting. |
| 10. Describe
common uses of visual aids to convert quantitative and qualitative data
into meaningful summaries. |
| 11. Prepare
a visual aid for a business situation. |
| 12. Prepare
and present an oral business presentation using visual aids. |
| 13. Describe
how to modify communication behavior in selected cases to overcome
barriers arising from interpersonal, and organizational sources. |
| 14.Prepare a
resume of employment credentials, and write an application letter to
accompany the resume. |
| 15. Describe
how the technology revolution - national and international - affects the
employee and the company.
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