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GBS233 Course Competencies

 

When you complete this course you will:

 

1. Identify general characteristics of language and meaning.
2. Identify ways of processing messages and evaluating their success.
3. Write coherent sentences and paragraphs, using fundamental writing techniques.
4. Describe the process of sending and receiving professional quality electronic mail.
5. Identify and write business letters for favorable, unfavorable, and persuasive situations.
6. Identify and write business memos for favorable, unfavorable, and persuasive situations.
7. Identify and state the purpose of the major parts of the inductive organization for reports.
8. Compose a report.
9. Plan and participate in an efficient and effective business meeting.
10. Describe common uses of visual aids to convert quantitative and qualitative data into meaningful summaries.
11. Prepare a visual aid for a business situation.
12. Prepare and present an oral business presentation using visual aids.
13. Describe how to modify communication behavior in selected cases to overcome barriers arising from interpersonal, and organizational sources.
14.Prepare a resume of employment credentials, and write an application letter to accompany the resume.
15. Describe how the technology revolution - national and international - affects the employee and the company.

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